Returns and Exchanges

Not satisfied? Contact us to start your return or exchange. 

Returns and Exchanges Policy

Not Quite What You Envisioned?

If the scent isn’t what you imagined… or if your candle isn’t burning quite the way it should, don’t worry. These things happen—even in the most carefully crafted magic.

At Midday Moon, we want you to truly love the candles you bring into your space. That’s why we proudly stand behind every product we send out into the world.

If something feels off, we’re happy to offer a return or exchange—no fuss, no fine print. You have 30 days from the time your order arrives to reach out and begin the process.

Just send us a message, and we’ll take care of the rest—with warmth, understanding, and maybe a little moonlight.

Broken products?

We take great care to ensure your candles arrive safely at your doorstep! Unfortunately, accidents happen and couriers can be less than gentle with your goods. Did something arrive broken? Send us an email and be sure to take pictures of the product and box. We will dispatch a replacement ASAP or offer you a refund if a replacement cannot be sent.